Use Credit Memo if your customer ask for refund or credit due to any reason (like overcharge / late delivery) but not return a product. If customer want to get money, mark refund option and after creating credit memo then convert it to Refund with single click. Credit Memo is a posting transaction. It posts account value to your chart of accounts.
Open Credit Memo app from
- Customer Menu -> Click Credit Memo icon
- Or Enter url http://localhost/CreditMemo on your browser.
- Or specify server ip address if you connect from other devices (notebook, tablet, smartphone or peer pc) : http://192.168.1.10/CreditMemo
- Check your server ip address here.
Credit Memo Features
- create credit memo from either invoice or sales receipt or from scratch
- credit memo does not update stock or inventory
- customizable credit reason
- refund option
- convert to refund by single click
- if not refund, you can apply sales return to any invoice as a deduction
- support job, sales rep, class, tax
- support discount item and subtotal item
- foreign currency support
- cancel credit memo by either void or delete command