Use Sales Return if your customer return a product. If product is overcharge or having minor defective and no product returned then use Credit Memo app instead. If customer want to get money, mark refund option and after creating sales return then convert it to Refund with single click. Sales Return is a posting transaction. It posts account value to your chart of accounts.
Open Sales Return app from
- Customer Menu -> Click Sales Return icon
- Or Enter url http://localhost/Return on your browser.
- Or specify server ip address if you connect from other devices (notebook, tablet, smartphone or peer pc) : http://192.168.1.10/Return
- Check your server ip address here.
Sales Return Features
- create sales return from either invoice or sales receipt or from scratch
- choose to return product back to stock or not
- customize return reason
- refund option with percentage of refund (no need to 100% refund)
- convert to refund by single click
- if not refund, you can apply sales return to any invoice as a deduction
- support job, sales rep, class, tax
- support discount item and subtotal item
- foreign currency support
- multiple warehouse (sites) support
- cancel sales return by either void or delete command